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virginmedia
Latest 20 Posts
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@Kopmatt88 Is it your landlord thats the old account holder, or is he still in touch with him/her? BMc
Sep 08, 2010
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@jangles Sounds a tad strange, if it doesn't start to behave itself give tech support a quick ring. BMc
Sep 08, 2010
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@Kopmatt88 There are a few different options you have in all honesty, I'd recommend contacting customer services. BMc
Sep 08, 2010
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@DanJamAlex Let us know how you get on if you do, happy to help you along where we can. BMc
Sep 08, 2010
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@DanJamAlex Its only 2 month's why not give our sales team a call and see if they can help you? BMc
Sep 08, 2010
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@davidtims As are we hearing of the experience you've had, give us a shout next time you're struggling. Always happy to help. BMc
Sep 08, 2010
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@BriKH If you drop us an email with some details to twitter @ virginmedia.co.uk we will see what we can do for you. BMc
Sep 08, 2010
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@StuartDavies I've just seen it drop into the inbox now, will make sure you get a response as quick as possible. BMc
Sep 08, 2010
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@DanJamAlex Oh dear! Whats your next steps then? BMc
Sep 08, 2010
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@richardwarriner Thats a known issue our support guys are working on, should be fixed with the next update. BMc
Sep 08, 2010
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@davidtims What issue is it that you're having now? BMc
Sep 08, 2010
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@0100 Let us know how you get on if you can, happy to escalate if necessary. BMc
Sep 08, 2010
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@Fr3shQueen My pleasure =) BMc
Sep 08, 2010
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@StuartDavies Hardly seems fair at all! If you drop us an email to twitter @ virginmedia.co.uk we will try to resolve this for you. BMc
Sep 08, 2010
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@CraigHawker Oh no! There goes my good advice of the day =( BMc
Sep 08, 2010
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@Fr3shQueen Well just remember where we are and that we want to keep you as a happy customer! Will always respond with our best answers. BMc
Sep 08, 2010
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@0100 Shouldn't matter if your not the account holder, you can still report a fault with the service. BMc
Sep 08, 2010
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@0100 Not good to hear at all! Have you reported your issue to tech support? BMc
Sep 08, 2010
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@CraigHawker I didn't in all honesty but will get it reported, I'd say we owe you one but I know you'll what that appointment sorting ;) BMc
Sep 08, 2010
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@davidtims Oh dear! What's happened to change your opinion so drastically? BMc
Sep 08, 2010
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